Force close on right-click

lostprophet · 2012-11-25 21:05:50

Hi,
I've downloaded the 64-bit version of JustManager Alpha 23, and whenever I right-click on either of the 2 columns in the program, it just force closes.

nleontiev · 2012-11-25 21:49:19

Hello,

Do you mean right-click on any file/folder in the panel?
Can you send Log.txt after crash on support_justmanager@hotmail.com ?

lostprophet · 2012-11-25 22:39:12

Now this is weird. I cannot reproduce the problem now (restarted my laptop). I only did one thing: uninstalled TrustPort Internet Security 2013.

nleontiev · 2012-11-26 10:15:19

I checked TrustPort Internet Security 2013 and JM works correctly when security installed.

lostprophet · 2012-11-26 10:50:51

Well, I didn't do anything else, but I'll keep you updated, if it happens again.

UPDATE: It happened again. After I uninstalled TrustPort Internet Security 2013, I restarted my laptop, installed TrustPort Internet Security 2013 again, BUT didn't restart my laptop this time, and JustManager force closes, but there is no Log.txt in JustManager's installation directory.

Last edited by lostprophet (2012-11-26 11:05:48)

nleontiev · 2012-11-26 15:22:07

If you used Normal installation type, Log.txt should be in: C:\Users\<user>\AppData\Local\JustManager (Win 7,Vista)

nleontiev · 2012-11-26 15:42:07

OK, checked using your case. Yes, Just Manager crashes inside call to shell function that populates context menu. It happens because TrustPort Internet Security setup incorrectly installs context menu extension.
Cannot fix it. Just restart your PC. Already wrote to TrustPort.

nleontiev · 2012-11-27 15:46:22

Guys from TrustPort said that problem will be fixed in next program update.

Just Manager Forum

#1 2012-11-25 21:05:50

Force close on right-click

#2 2012-11-25 21:49:19

Re: Force close on right-click

#3 2012-11-25 22:39:12

Re: Force close on right-click

#4 2012-11-26 10:15:19

Re: Force close on right-click

#5 2012-11-26 10:50:51

Re: Force close on right-click

#6 2012-11-26 15:22:07

Re: Force close on right-click

#7 2012-11-26 15:42:07

Re: Force close on right-click

#8 2012-11-27 15:46:22

Re: Force close on right-click

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